Privacy

What RnR processes, why it is needed, and the controls available to you.

Information and collection methods

Apple or Google supplies your verified account identifier and the account details you authorize for sign-in. RnR collects the messages, chosen name, preferences, profile information, memories, practices, commitments, feedback, and optional conversation imports that you enter or confirm. Microphone audio is collected only when you start a voice feature. These choices may include sensitive wellbeing or other personal details.

Your separate AI permission

After sign-in, RnR explains AI sharing and asks you to select Allow AI processing before sending personal material to AI services. Accepting terms, signing in, enabling recall, or granting microphone access does not grant AI permission. Existing accounts also need this permission. You may select Not now, or withdraw permission in Privacy and account. Account access, sign-out, export, deletion, this policy, and immediate-help information remain available with AI off.

AI recipients and purposes

OpenRouter is the gateway for text and recall requests. OpenAI and Microsoft Azure receive messages and bounded relevant context to generate replies, perform safety checks, and prepare summaries and possible saved context. Context can include your chosen name, preferences, and saved information when recall is enabled. Selected conversation imports are processed for review only after you confirm the selection. Saved text can also be converted into numerical representations for relevant recall.

When you use voice, RnR sends recordings directly to OpenAI for transcription and approved reply text directly to OpenAI to generate an AI voice. Voice audio does not pass through OpenRouter or Microsoft Azure. A factual lookup may send a minimized query through OpenRouter to OpenAI's native web search. Queries can still contain details from your request. Local onboarding voice previews use fixed sample text and the device's speech system.

Provider protection and retention

RnR requires its AI processors to provide the same or equal protection for personal information as the safeguards described in this policy: encrypted transport, processing restricted to disclosed purposes, limited access, and no training or secondary use authorized by RnR. RnR limits AI recipients to the companies named above and rejects unavailable or unexpected routes. Text and recall requests exclude providers that collect content for secondary use. Connections use encrypted transport, credentials stay on the server, and providers process only the material needed for the requested feature. RnR does not authorize providers to train on your personal content.

OpenRouter's data policy makes prompt and response logging and content use opt-in; request metadata and anonymous usage information can still be retained. OpenAI's API data controls state that API content is not used for training by default. OpenAI may retain abuse-monitoring content for up to 30 days, with legal and safety exceptions; transcription has no application-state or abuse-log retention under its published endpoint policy. Request caching and other service state can have separate retention.

Microsoft Azure's model data policy states that inputs and outputs are not used to improve products or train foundation models without permission. Azure can retain flagged content for controlled abuse review, with encryption and restricted staff access. RnR uses these service privacy and security commitments to protect shared information for the stated purposes. Provider retention differs from RnR's storage rules: RnR does not promise universal zero retention, and deleting RnR content cannot guarantee removal of provider safety or legal records. Processing may take place outside your country.

RnR storage and withdrawal

RnR does not durably store raw microphone audio. You review a voice-message transcript before sending it as a message, although transcription itself has already sent the recording to the named services. Encrypted import sources expire after their review window. Generated speech and export files expire after 24 hours. You can choose transcript retention of 30, 90, 365 days or while your account remains active.

Withdrawal cancels pending AI work and prevents subsequent personal-data requests, including retries and background processing. Active requests are aborted where supported, and active voice sessions are ended. Withdrawal cannot undo information already transmitted. Granting permission again does not automatically replay cancelled material; start a new action if you want it processed.

Other service providers and uses

Apple and Google provide sign-in, Expo provides app delivery and optional push notifications, and infrastructure providers support encrypted storage, databases, networking, and operations. Each receives the information necessary for its function. RnR uses your information for the Companion, optional recall, reviewed practices, account access, safety, support, security, and service diagnostics. RnR does not sell personal information, serve advertising, or track you across other companies' apps and sites.

Your data controls

You can pause recall; inspect, correct, or delete memories and profile facts; delete conversations and imports; change retention; export your information, including your permission history; revoke sessions; and delete your account. Account deletion immediately hides your account and revokes sessions, then removes primary data through a background job. Encrypted logical backups expire after 30 days.

Safety and support

Routine operational telemetry excludes message, transcript, imported-source, memory, email, audio, and notification content. Exceptional review of a reported response requires an authorized role, a reason, a short expiry, and an audit record. RnR is not therapy or emergency monitoring.

Contact

For a privacy request, open Settings using the gear in Talk, then choose Send feedback. You can exercise access, correction, export, retention, and deletion controls directly in Privacy and account even if AI permission is declined or withdrawn.

Last updated 1 October 2026